Negotiation involves two parties and each have something that other wants by reaching an agreement through the process of bargaining. This training program explains the principles of this exchange and gives you the confidence and skills to conduct the negotiators and achieve a mutually acceptable outcome. Designs for easy access to relevant information and including tips, tricks, tools, techniques and tactics are covered throughout the workshop for negotiation right from preparation till the end of the deal and it is suitable for nervous and seamounts negotiators alike. It includes essential advice on devising strategy, how to make concessions, what to do when negotiators break-down and how to make thee use of third party to resolve the dead lock and conflict.