The ability to develop good relationships with others and to handle the situations effectively, are vital elements of being a successful manager. Introducing the skills of neuro-Linguistic programming (NLP) skills help you to recognize the cues that give you insides that how you and others are feeling and develop the way you approach situations so that you can achieve the highest standards. By identifying areas of your performance that you need to improve and LP focuses on changing your thoughts, assumptions and emotions so that you can dramatically improve the results you get. Practical advice, including tips, tricks, tools, techniques and tactics, shows you how to develop NLP skills and pt them into practice. Self-assessment exercises throughout the workshop allow you to evaluate your performance levels.